Privacy policy

Last updated: August 12, 2026

Shipzap (“we”, “us”, or “our”) operates the Shipzap online store and website. This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase from us.

1. Information We Collect

We may collect information including:

Name
Email address
Billing and shipping address
Phone number, where provided
Order and transaction information
Device and browser information
IP address and website usage information
Information you provide when contacting customer support

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Arrange shipping and delivery
Provide order and tracking updates
Process payments and refunds
Respond to customer enquiries
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with applicable legal requirements

3. Service Providers

We may share information necessary to fulfill your order with trusted third-party service providers, including payment processors, ecommerce platforms, fulfillment providers, shipping companies, analytics providers, and customer-support services.

4. Payments

Payments may be processed by third-party payment providers. We generally do not store complete payment-card information on our own systems.

5. Cookies

Our website may use cookies and similar technologies for website functionality, preferences, analytics, security, and advertising where applicable.

6. International Data Transfers

Because we may serve customers internationally and use service providers in different countries, personal information may be processed outside your country. Where required, appropriate safeguards will be used.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, resolving disputes, maintaining records, and complying with legal obligations.

8. Your Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including rights to access, correct, delete, restrict, or object to certain processing.

For privacy-related requests, contact us at shipzsap@gmail.com.

9. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases online. We do not knowingly collect personal information from children for unauthorized purchases.